Might Quebec’s labor & cooperative ecosystem welcome a co-operative model such as SMart’s to answer self-employed worker’s social benefit and social protection needs? Over 2 months, I lead a high-powered series of consultations, a public awareness campaign, and completed a feasibility study that gauged ecosystem readiness, stakeholder interest and culminated in a day-long co-design session with our most important partners : self-employed people themselves.
In a data driven funding environment, creators must be able to measure their social & cultural impact... alongside their ticket sales. How might a platform equip them to meet these requirements more easily? Which business type best suits creators' current needs, complements the equipment currently at their disposal, and provide the adaptability to ensure it's future proof? The result : containers that could hold their needs, as a foundation for the next stages of stakeholder mobilisation, design, and development.
Might a conversion to the cooperative model support [or hinder] a social enterprise’s scaling and mission alignment? What shifts might be involved in operations, revenue model and governance? What about group culture & individuals’ power, status and personal responsibility for this conversion to succeed? It's wise to know what may lie ahead before everyone is involved.
Might a brokerage service for wool be a one-stop-shop solution, providing MCTIC with a long-term income stream and its member co-operatives with a value-added service that ensures their own sustainability? Through consultations with co-operatives, soum governors and various public and private actors on the wool value chain, I am co-developing a feasibility study. Project methodology blends field work and long-term mentorship to MCTIC, focusing on building human-centered design thinking capacity amongst their team.
Might a nurses & midwives co-operative be a viable solution to the Zambian Ministry of Health’s current service delivery challenges and labor shortages? Through consultations with the MOH, nursing unions, co-operative sector representatives and co-design sessions with nursing students and retired nurses, I provided SBH with a landscape analysis detailing the system within which such a co-operative would be founded, the level of responsibility the project would be taking on, and steps (including resources and activities) towards implementation.
How might the Council of Human Ressources Professionals adapt its business model to step into - or even lead - the Future of Work? Through a series of workshops co-hosted with percolab, a group of 15 CRHA representatives designed new business models that prepared the profession & the order to play their role in the future world of work.
How might CFL leverage technologies to increase worker co-operatives' impact on people's lives? How might they be pioneers in truly democratizing the sharing economy? Through design thinking workshops with members of 10 co-operatives and consultations with funders & professionals, we created a platform & web app that served the workers whose labor it amplified.
At a crossroads following an austerity budget in Quebec in 2014, this association of 27 worker co-operatives invited me to review its member services, engagement model, and fundraising strategy. Through consultations with members and non-members, systems & power mapping, and challenging participatory ideation with board and staff members, I produced a more coherent & impactful value proposition, business model, and development strategy for the RESEAU, as well as a change management plan to facilitate implementation.